Investigation of efficiency in the UK hotel industry: a network data envelopment analysis approach
نویسندگان
چکیده
Purpose This paper aims to investigate efficiency in the UK hotel industry and further evaluate impacts of characteristics environment on efficiency. Design/methodology/approach The network data envelopment (DEA) weak link approach is used for analysis, while determinants are evaluated by bootstrapped truncated regression. Findings findings show that very inefficient. results overall deconstruction second-stage production process experiences an even lower level than first stage. second-phase analysis shows both hotel-specific industry-specific significantly related Research limitations/implications robustness affected because a single set input-intermediate product-outputs DEA method were used. Therefore, studies can use alternate inputs, intermediate measures outputs analysis. In addition, score be checked using parametric or non-parametric methods. Practical implications Hotels should focus cost reduction, business diversification, improvement capital labor productivity, at macroeconomic level, discounts recommended provided international tourism opened. Originality/value weak-link has been applied estimate as this provides more robust accurate compared other methods existing empirical unique considered
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ژورنال
عنوان ژورنال: International Journal of Contemporary Hospitality Management
سال: 2021
ISSN: ['0959-6119', '1757-1049']
DOI: https://doi.org/10.1108/ijchm-07-2020-0641